Strava connection problems
What to do when Strava says the connection expired or activities aren't syncing.
"Your Strava connection expired"
Strava access can lapse if you changed your Strava password or removed WattAscent under Strava's My Apps settings. Open your profile, choose Edit profile and click Connect Strava again.
Activities aren't showing up
- WattAscent syncs the last 60 days when you connect, and new activities when you open the app or click Sync.
- Make sure you left the "View data about your activities" box ticked when you authorized. If you're not sure, connect again with every box ticked.
- Private activities are included only with that permission.
Uploads aren't appearing on Strava
Strava can take a minute to process an upload. If a ride shows Retry upload in Progress, click it. If Strava says it's a duplicate, the ride is already on Strava.
Was this helpful?